Self-Service Technology Market Report, Trends, Leading Companies, Growth and Forecast 2021-26

According to IMARC Group’s latest report, titled “Self-Service Technology Market: Global Industry Trends, Size, Share, Growth, Opportunity and Forecast 2021-2026”, the global self-service technology market grew at a CAGR of around 7% during 2015-2020. Looking forward, IMARC Group expects the global market to exhibit moderate growth during 2021-2026. Self-service technology (SST) allows users to acquire services on their own, without any third-party involvement. It allows service firms to improve productivity and reduce labor costs while users are offered direct assistance. Self-service technology does not involve additional service agents as it offers user-friendly administrative tools for digital support. Some of its services include automated teller machines (ATMs), barcode scanning at stores, information and booking kiosks, and online banking services. Self-service technology provides various advantages, such as reduced congestion, enhanced customer experience and satisfaction, quicker service, etc.

We are regularly tracking the direct effect of COVID-19 on the market, along with the indirect influence of associated industries. These observations will be integrated into the report.

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Market Trends and Drivers:

The growing penetration of smart devices coupled with the high internet connectivity is currently driving the self service technology market. Owing to its convenience and time-efficiency, SST is being increasingly adopted across small and medium-sized enterprises (SMEs), thereby augmenting the market growth. Furthermore, self-service technology is also being utilized in the travel and tourism sector in the form of kiosks installed across airports, bus stops, train stations, etc. Additionally, the growing use of online banking services increases the demand for SST in the banking, financial services, and insurance (BFSI) sector.

Self-Service Technology Market 2021-2026 Competitive Analysis and Segmentation:

Competitive Landscape With Key Players:

The competitive landscape of the self service technology market has been studied in the report with the detailed profiles of the key players operating in the market.

Some of these key players include:

• Fujitsu Limited
• NCR Corporation
• Toshiba Corporation
• HYOSUNG TNS Inc. (Hyosung Corporation)
• AZKOYEN SA
• HESS Cash Systems GmbH
• KIOSK Information Systems Inc.
• Diebold Nixdorf Incorporated

Key Market Segmentation:

The report has segmented the global self service technology market on the basis of product, application and region.

Breakup by Product:

• ATM
• Kiosks
• Vending Machines

Breakup by Application:

• Retail
• QSR
• Banking
• Travel and Tourism
• Healthcare
• Others

Breakup by Region:

• North America
• Asia Pacific
• Europe
• Latin America
• Middle East and Africa

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Key Highlights of the Report:

• Market Performance (2015-2020)
• Market Outlook (2021-2026)
• Porter’s Five Forces Analysis
• Market Drivers and Success Factors
• SWOT Analysis
• The Impact of COVID-19 on the Global Market
• Value Chain Analysis
• Structure of the Global Market
• Comprehensive mapping of the competitive landscape

If you need specific information that is not currently within the scope of the report, we will provide it to you as a part of the customization.

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IMARC’s information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, pharmaceuticals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company’s expertise.

Our offerings include comprehensive market intelligence in the form of research reports, production cost reports, feasibility studies, and consulting services. Our team, which includes experienced researchers and analysts from various industries, is dedicated to providing high-quality data and insights to our clientele, ranging from small and medium businesses to Fortune 1000 corporations.

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